Shipping & Delivery Policy

Fast, Reliable & Transparent Delivery Across Pakistan

1. Delivery Timelines

We process and dispatch all verified orders within 24 hours of placement:

• Major Cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Gujranwala, Peshawar): 2 to 3 Working Days.
• Other Cities & Suburban Regions: 3 to 4 Working Days.
• Remote & Far-Flung Areas: 4 to 6 Working Days.

2. Courier & Delivery Network

We work exclusively with leading logistics networks across Pakistan to ensure fast, secure parcel transit and safe doorstep delivery.

3. Order Verification & WhatsApp Support

To avoid incorrect deliveries, our customer support team may confirm your address via Phone Call or WhatsApp (+9291 3079049) before parcel dispatch.

4. Parcel Tracking

Once your parcel is dispatched, an automated tracking number will be sent via SMS and WhatsApp. You can track your parcel anytime on our Track Your Order page.

5. Open Parcel Inspection (Couriers Policy)

In accordance with standard courier policies across Pakistan, riders are not authorized to allow opening the security flyer before cash collection. However, Blue Idea Healthcare provides a 7-Day Replacement Warranty. If you experience any issues upon opening your parcel, you are 100% protected under our Refund & Return Policy.